What is your cancelation policy?
For tours self drive, you can cancel 24hrs before the start of the tour. For tours including transportation you can cancel 48hrs before the pick up time to get a full refund
FAQs
Do I need to know how to swim to do this tour?
Asnwer: No Even though we have to go through some ponds in order to get to the waterfall not knowing how to swim won’t be a problem. We have life jackets available for anyone who requests one. If you have basic swimming skills such as floating, paddling, you are not required to wear a life …
How long is the tour?
In order to do this tour you have to plan spending 3hrs total. This is the average time round trip from start to finish.
Do you provide transportation from our place?
Yes we do. We have different options available for transportation. To request a quote go to: https://laleonacatarata.com/transportation/
Do I need a 4 wheel drive vehicle?
No you don’t need one. Our location will take you to our check in meeting point and the road is in perfect condition all the way there. After that yes, we have to go on a dirt road, but we have a four wheel drive vehicle to take you from there if you don’t have …
Do I have to make a reservation?
Yes, we recommend you let us know in advance you’re coming. If you show up to our location and we don’t have guides available you will have to wait between 2hrs up to 4hrs. If you book it, you start exactly at the time you reserved the tour.
Can I wear Keens/Chacos shoes?
Yes, those types of sandals with straps are okay to wear. Just do not wear flip flops. Flips flops are not allowed during the hike, only closed toe shoes, sandals with straps or water shoes with a thick sole.
Can I do the hike with kids age 4-7 years old?
Yes, but you have to request a private tour. Kids in that age range have a slower pace and require extra attention from the guides, so that’s why they can not go with the open tours. This tour is not suited for kids younger than 4 years old. Minimum age for regular group tours: 8 …
Do you need a guide for La Leona Waterfall
Yes you do. This waterfall is only accessible by hiring a guide. The waterfall is not easy to get to or to find. Along the way you have to go across rivers, caves and even swim in the water in order to find La Leona Waterfall. You’ll always have at least one or more guides …